Shipping policy

Shipping Policy

Order Processing

Orders are processed within 1-3 business days after payment confirmation. Once your order has been shipped, you will receive a shipping confirmation email with the available tracking information.

Delivery

Estimated delivery times are 5-14 business days after order processing.

Delivery times may vary depending on the destination, the shipping carrier used, customs processing, and logistical conditions.

We do our best to ensure fast and reliable delivery of your orders. However, delays may occur due to factors beyond our control, such as carrier delays, customs procedures, or periods of high demand.

Order Tracking

When a tracking number is available, it will be provided to you so that you can monitor the progress of your order.

Please note that tracking information may take some time to update after your order has been shipped.

Delivery Information

Customers are responsible for providing a correct and complete shipping address at the time of purchase.

If you have any questions regarding your order or delivery, you can contact us at:

petsley.shop@gmail.com